Do Smiggle products cost the same amount in store and online?
Yes, all prices should be consistent whether you're shopping online or in store. Occasionally there may be a promotion which is only available online, but apart from special cases like that prices will be the same.
Can I change my order after I've submitted it?
No, once you've placed a Smiggle order it can not be changed. If you are unhappy with your order once it arrives you are welcome to return or exchange it.
How much does shipping cost and how long will it take?
Australian standard postage costs $9.95 per order and will take 3-7 business days to arrive. Express post will cost $14.95 and arrive in 1-3 business days. Express orders for metro areas placed before 2pm are likely to arrive the next business day.
Can I return or exchange items I've ordered online?
Yes, you can return or exchange your online order at any Smiggle store within 14 days of purchase as long as the items are in their original condition. Returns via mail are also available.
How do I track my order?
Once your order has been dispatched you'll be sent an email containing a tracking number that you can use on the Australia Post website. If for some reason you can't find the email, you can also find your tracking number in the 'MY ORDERS' section when you're logged into the Smiggle website.