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Can I cancel my booking?
Yes! Any cancellation fees will vary depending on the specific hotel or accommodation you have booked and their individual policies.
How do I know if my booking has been canceled?
If your booking has been canceled you should receive an email from Booking.com confirming this. If you don't receive any email within 24 hours it is best to directly contact the property to confirm.
Can I make changes to my booking?
Yes, but specific options and terms will vary based on the property you've booked.
How can I find out if the hotel I've booked offers a shuttle service?
Any shuttle service should be listed on a hotel's Booking.com page under "Facilities", but you will need to book any transfers separately, directly with the hotel.